Help center

Create, install and test your chatbot.

• Create your first chatbot
• Install the chatbot on your website
• Install your WordPress chatbot with the ScanChat AI plugin
• Test your chatbot and improve its answers

Instructions, knowledge, appearance and languages.

• Write good instructions for your chatbot
• Knowledge base: your website and documents
• Your chatbot's welcome message and languages
• Customize your chatbot's appearance
• Invite your visitors with messages per page
• Quick replies: offer ready-made questions
• Appointment booking with Calendly

Collect, receive and follow up your leads.

• Set up your chatbot's lead capture
• Lead templates by industry
• Ask for GDPR consent before collecting leads
• Get an email or WhatsApp alert for every new lead
• Send chatbot leads to your CRM (Zapier, Make)
• Manage, track and export your leads to CSV

Conversations and statistics.

• Read and manage your chatbot conversations
• Understand your chatbot statistics

Plans, trial, payment and invoices.

• Plans and limits: Starter, Growth, Pro and Scale
• The 7-day free trial
• Payment and invoices
• Change plan or cancel your subscription
• Use your own API key (OpenAI, Google, Anthropic)

GDPR and data protection.

• Your data and GDPR: what ScanChat AI keeps
• Secure your account: password, email, Google sign-in and deletion